MRI service provider you can trust
We built our reputation around our parts business
From its inception, Digit Systems has leveraged a deep technical and logistical expertise to deliver quality MRI-scan parts and CT-scan parts around the world.
Over the years we have developed long lasting relationships with independent service organizations in the US, Latin America, Asia
and Europe by offering exceptional and substantiable MRI-scan parts and CT-scan parts solutions.
We want you to succeed in your diagnostic imaging service business and it shows!
We built our reputation around ou parts business
Exchange: Type of sales transaction, Digit Systems provides good working parts to customer and customer returns defective, but repairable parts back to Digit Systems which shares identical PN (part number) or alternate PN that was communicated with sales staff at the time of the order.
Outright: Type of sales transaction, Digit Systems provides good working parts to customer and customer has no obligation to return any parts back to Digit Systems.
Exchange Core: Defective, but repairable parts which shares identical PN with original shipment that is returned to Digit Systems on exchange sales.
RA: Return Authorization, must be requested for all exchange transactions and warranty claims prior returning to Digit Systems for proper identification.
Core Deposit: different amount between outright and exchange price.
Prorated Warranty: Warranty that usually applies to X-ray tube, as warranty day passes the refundable amount decreases in a same ratio.
Loaner: Type of transaction, Digit Systems provides good working parts to customer for agreed period time and customer returns the parts back in good working condition through RA. Failure to return within agreed period time, failure to return, failure to return identical parts shipped or failure to return working parts may result in additional billing
Repair: Type of transaction, Customer sends defective, but repairable parts to Digit Systems and Digit Systems repairs and ships back to customer under agreed warranty. Lead time for repair may vary
Examples of these “unrepairable” conditions include and are not limited to the following: missing components, badly burnt circuit boards, leaking heat exchanger and any type of major damage that is beyond repairable (which decision is made by Digit Systems’s external repair facility, per ISO9001:2015’s approved vendor list).
Digit Systems International
Attn: Warehouse Department
1045 Research Center Dr. SW
Atlanta, GA 30331
Tel: (404) 500-2183
Email: [email protected]